East Ridge Property Care
A contractor who knows your home — and looks after it year-round.
East Ridge Property Care puts a licensed general contractor on retainer for your home. We inspect it, track what changes, plan the maintenance, and are already there when something can’t wait.
One contractor. One number to call.
Now opening Property Care in Redmond and Sammamish.
One each season · inside and out
The real problem
At some point, looking after the house stops being about the house — and becomes about managing strangers.
Everyone has a story. The contractor who recommended work you were never sure you needed. The bid that doubled. The repair that never quite ended. A different company every time something changed, and the house explained from scratch each time.
The maintenance itself isn’t always the hard part. Finding someone you trust to tell you the truth about your own house is.
You are not buying hours of labor. You are buying a contractor who already knows the house.
- Something breaks
- Search, call, wait for bids
- Explain the house from scratch
- Hope the price is honest
- Paperwork lands in a drawer
- We saw it on the last visit
- One number, answered 24/7
- The house is already documented
- Written price before anything starts
- Everything kept in your portal
What Property Care means
Four things somebody else becomes responsible for.
We watch the house
Four inspections a year, timed to the season. Every visit is documented, photographed, and compared against what we saw last time — so the record shows what is fine, what has changed, what needs attention, and when.
You’re not waiting for the house to tell you something is wrong. We’re looking for it first.
The same fourteen sections, in the inspector’s order, every quarter — so each report can be compared against the last. The taxonomy follows the Washington standards of practice, WAC 308-408C.
- 01Grounds and treesdrainage, grade, walkways and limbs over the house
- 02Exterior wallssiding, caulk, paint, penetrations and soft wood
- 03Gutters and dischargegutters, downspouts and where the water lands
- 04Deck and railingsledger and flashing, fasteners, railings and surface
- 05Windows and doorsoperation, seals, glass and weatherstripping
- 06Roof and flashingscovering, age, moss, flashings and penetrations
- 07Structure and crawlframing, posts, vapor barrier, moisture and pests
- 08Insulation and ventilationattic, crawl space, baffles, bath and dryer venting
- 09Septic or sewertank, risers, lids, filter, drainfield and compliance dates
- 10Plumbingsupply, drains, water heater, shutoffs and visible leaks
- 11Electricalpanel, breakers, GFCI and AFCI, visible wiring, detectors
- 12Heating and coolingheat source, age, service history, coil, filters and ducts
- 13Interiorceilings, walls, floors, stains, doors, hardware and egress
- 14Outbuildingsdetached buildings, their roofs, power and doors
Septic and outbuildings are covered where the house has them.
We know the house
Think of it as a service history for the house. Every inspection, every photograph, every system, every repair and every warranty in one place, kept current — and yours, in your own portal, from the first day.
Nobody has to remember which company touched which system, or go looking for the paperwork when the house is sold.
- Systems and equipment
- make, model, age, where it is
- Condition record
- every system, every visit, with photographs
- Work performed
- what was done, when, and by whom
- Invoices and warranties
- kept with the work they belong to
- Compliance dates
- septic intervals, permits, expiries
- What is coming
- what the house will need, and roughly when
We plan the year
Knowing what the house needs is only useful if somebody makes sure it gets done. After we evaluate your home we build a recommended maintenance plan around the property — what should be done, when, and how often.
You choose what you want East Ridge to manage. We put it on the calendar and take care of the coordination.
Gutters. HVAC. Roof and moss care. Septic. Windows. Irrigation. Solar panels. Dryer ducts. Tree work. Whatever applies to your house.
You don’t have to remember when everything is due. We do.
The Care Plan Services Agreement is optional and separately priced. It is not part of the monthly membership.
We’re already there when something goes wrong
When something happens, you don’t search Google. You don’t start calling contractors. You already have one.
One number, available 24/7. When something cannot wait, East Ridge is alerted.
Preventive oversight is included. Scheduled maintenance and correction are quoted.
- Four seasonal inspections and reports
- Filters, detector batteries, bulbs
- Caulk, hardware, sticking doors and drawers
- Minor carpentry and touch-up
- Looking, diagnosing, advising
- Emergency attendance, unlimited
- Gutter clearing and second pass
- HVAC and heat pump service
- Roof and moss care
- Septic inspection and pumping
- Windows, irrigation, solar
- Tree work and grounds
- Repair labor and materials
- Replacements
- Specialty plumbing and electrical
- Anything above ladder height
- Larger projects and remodeling
- Nothing proceeds without your approval.
You are paying for the attention, not for a quota of labor.
What if nothing goes wrong?
Good.
You don’t hire us because you want a set amount of repairs each month. You hire us so someone notices the small problems before they become expensive ones — the leak before it reaches the ceiling, the failing caulk before water gets behind the siding, the furnace problem before the coldest night of the year.
A month where nothing needed doing is the month the membership worked.
Caught on visit one, it is a tube of sealant. Illustrative, not a quote — but this is the pattern we are hired to interrupt.
The best emergency is the one that never happens.
What the monthly fee includes
This is what your membership takes care of.
- Four full inspections a year, timed to the season
- A written report with photographs after every visit
- A running record of your house — every visit and repair in one place
- Your annual Care Plan — what the house needs, and when
- Light maintenance during the visit
- Your punch list, confirmed before we come
- Crawl space and attic entered and documented
- An annual thermal-camera survey of the envelope
- Septic monitoring where the house is on septic
- An exterior check after any major storm
- Maintenance and compliance dates tracked for you
- A monthly contact between inspections
- A private portal with your reports, invoices and schedule
- A 24/7 line, answered by people who know the house
- Unlimited emergency call-outs, with no call-out charge
- Same-day attendance for anything actively doing damage
Your Care Plan
The routine work your house needs, organized through the year.
The plan itself is included in your membership: a written list of what we recommend for your property and when each item is due. It obliges you to nothing.
Having the work done is separate and entirely optional. You choose which items you want us to manage, and one agreement covers them for the year at a fixed price.
Winter
- Tree and canopy work
- Chimney and flue
- Absence checks
- Storm follow-up where needed
Spring
- Heat pump service
- Irrigation start-up
- Exterior windows
- Solar panel cleaning
- Roof and moss care
- Septic when due
Summer
- Exterior washing
- Deck care
- Dryer duct
- Grounds and tree work
- Windows where applicable
Fall
- Gutter clearing
- Second pass after leaf fall
- Furnace service
- Irrigation winterization
- Autumn grounds cleanup
- Septic when due
Your plan will be different. We recommend only what applies to your property. You choose what you want East Ridge to manage. We put it on the calendar.
One company. One history. One number to call.
You should not have to remember which contractor touched which system, or which folder the paperwork went into. East Ridge keeps the history and stays the first call.
One company coordinates the work. Where specialized trades are needed, East Ridge engages the appropriate licensed professionals, manages the schedule and remains your point of contact.
East Ridge Construction LLC · Licensed, bonded and insured Washington general contractor · WA #EASTRRC786LS
A thermal-camera survey of the envelope — the leaks you cannot see from the ground.
Pricing
One fee, set by the size of the house.
The fee is set by the size of the main house, and it is the same for every member of that size.
Founding Members
The first members we enroll in a neighborhood join as Founding Members: the first 90 days are free, and the rate stays locked for as long as the membership runs without interruption.
Ask about Founding Member enrollment when we walk the house.
No commitment
No enrollment fee and no term. Cancel at any time, and the fee does not change mid-year.
One fee, by size
Outbuildings, a pool or heavy tree cover are priced separately.
The walk-through
Don’t decide yet. Let us look at the house first.
Ninety minutes. No charge. No obligation.
We’ll walk the house with you and tell you what we see — including what’s perfectly fine — answer your questions, and show you where your main water shutoff is. Most owners have never been shown. Pick a time and it is on the calendar.
- STEP 01The walk-throughNinety minutes, at your house, no charge.
- STEP 02What we saw, in writingIncluding what is perfectly fine.
- STEP 03First inspection and record openedYour portal goes live on day one.
- STEP 04Your Care Plan for the yearYou choose what we manage.
Or call (425) 588-0089. We answer.
Questions
The things people actually ask.
What exactly am I paying for each month?
That someone is responsible for your house. Four inspections a year with a written, photographed report; the light maintenance we can finish during the visit; a complete service history kept current; and a line answered around the clock by people who already know the property. You are not buying a set number of labor hours.
What is included, and what is quoted separately?
Preventive oversight is included; scheduled maintenance and correction are quoted. Looking, diagnosing, advising, attending an emergency and the light maintenance included with your membership are all part of the monthly fee. Larger recurring maintenance belongs to your Care Plan, and repair labor, materials and replacements are priced in writing before anything begins.
What counts as an emergency?
Anything actively doing damage or making the house unsafe — water where it should not be, no heat, no power, a door or window that will not secure, a fallen limb. Those are attended the same day. Something urgent that is not doing damage is attended within three business days.
How many emergency call-outs do I get?
There is no limit and no call-out charge. Attendance is included as often as it happens. If the visit turns into a repair, the repair itself is quoted before we start.
What happens when you find something during an inspection?
You get it in the report with photographs, what it means, and when it needs doing. If it falls within the light maintenance included with your membership, we handle it during the visit. If it is larger, you get a written price and a date. Nothing happens without your approval.
What happens during a quiet quarter?
You still get the inspection, the report and the record. A quarter where nothing is wrong is the outcome we are working toward, not a wasted visit — and the report tells you which systems are getting closer to needing attention.
How does septic monitoring work?
Where the house is on septic we check risers, lids and the drainfield twice a year, and we keep your inspection and pumping dates so you are told before you are overdue. The inspection and the pumping themselves are quoted.
Can you look after the house while I am away?
Yes. We hold agreed access, so nobody has to fly in to open a door. Beyond the scheduled inspections you can add an absence check — interior, exterior, water and heat checked, written up the same day.
Are you licensed, bonded and insured?
Yes. East Ridge Construction LLC is a licensed, bonded and insured Washington general contractor, registration EASTRRC786LS, with an A+ rating from the Better Business Bureau.
Is this the same as a home inspection?
No. We inspect the house thoroughly four times a year and write down what we find, but these are maintenance condition records. They are not home inspections under RCW 18.280, are not performed by a licensed home inspector, and are not a substitute for one in a sale.
Can I cancel? Does the price go up later?
Cancel at any time — there is no term and no cancellation fee. The fee is reviewed once a year, with you, before the next plan year begins. It does not change mid-year.
If we’re not what we say we are, you stop.
Ninety minutes, no charge, no obligation. Even if you go no further, you’ll know the house better than you did that morning.